Privacy Policy
Last updated: September 20, 2026
This Privacy Policy describes how Damage Control Plumbing Inc. ("Company," "we," "us," or "our") collects, uses, and discloses information when you visit our website or contact us for service. By using our website or services, you agree to the practices described in this Privacy Policy.
Who We Are
Damage Control Plumbing Inc. is a licensed plumbing contractor serving Southern California, including Los Angeles, Santa Barbara, Ventura, Orange, and San Bernardino Counties.
Business address: 27200 Tourney Rd., Valencia, CA 91355
Phone: (818) 795-2309
Information We Collect
When you visit our website, request an estimate, or contact us, we may collect:
- Contact information you provide, such as your name, phone number, email address, and service address.
- Service details you share with us, such as a description of your plumbing issue.
- Usage data collected automatically, such as your browser type, device information, pages visited, and time spent on our site.
How We Use Your Information
We use the information we collect to:
- Respond to your request for an estimate, quote, or service call
- Schedule and perform plumbing services you request
- Communicate with you about appointments, follow-ups, or billing
- Improve our website and the services we offer
- Comply with legal obligations
Cookies and Tracking
Our website may use cookies and similar tracking technologies to understand how visitors use our site and to improve your experience. You can set your browser to refuse cookies, though some parts of our site may not function properly without them.
How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business (such as scheduling software, payment processors, or marketing platforms)
- Law enforcement or government agencies, if required by law
- A successor entity, in the event of a business sale, merger, or transfer
SMS / Text Messaging
If you opt in to receive text messages from Damage Control Plumbing Inc. (such as appointment confirmations, service updates, or quote follow-ups), we collect your mobile phone number and your consent to text you for this purpose.
Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes. Your mobile information is used solely to send you the text messages you've opted into and is not sold, rented, or shared with third parties or affiliates for marketing purposes.
You can opt out of text messages at any time by replying STOP, or get help by replying HELP. Message frequency varies, and message and data rates may apply.
Data Security
We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies directly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Phone: (818) 795-2309
Email: [email protected]